FREQUENTLY ASKED QUESTIONS
GENERAL
What is the printing quality of the posters?
Our beautiful posters are printed in fine art, producing only the top quality images guaranteed.
What poster sizes do you have available?
We have in 4R, 5R, A4, A3 and 23x23cm sizes.
What frame color do you have available for the posters?
The poster frames are in black or white.
SHIPPING
How much does shipping cost and how long does it take?
Shipping is $12 per destination for Singapore and delivery takes about 3-7 working days to reach you as we produce new pieces upon your order confirmation, packed and delivered right to your doorstep.
Can I cancel or change my order?
Sure, as long as printing has not started. Please contact us within 24 hours upon order confirmation. Cancellation or change of order is no longer accepted thereafter.
Do you ship internationally?
Yes. Please get in touch with us for an exact shipping cost.
INSTALLATION
Do you provide installation service?
Yes. Wall mount installation fee is $40 including parts. Please inform us in your order if you require installation and provide us the type of wall for the poster to be hung on.
Can we self-install?
Yes. Our posters are lightweight. Be sure to use the right tools and hooks. However, please note that any damages sustained during self-install will not be covered under warranty.
WARRANTY
All our products are backed by a 14-Days Satisfaction Guarantee. If you receive your order damaged or not as described, simply inform us within 14 days of receiving the order and we will be glad to offer you an exchange or full refund depending on your preference. We may require some photo evidence to support your claims.
If you have any more questions, please contact us.